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Everything an agent does — thinking, browsing, writing, calling your connected apps — uses credits. Larger tasks and stronger models use more credits than quick ones. For current prices, see the pricing page.

Free credits

  • Welcome credits — new accounts get 500 credits. No card required.
  • Daily refresh — each day your balance is topped back up to 150 credits. On the free plan this happens on up to 5 days per billing cycle; on paid plans it happens every day. Refresh credits don’t roll over.

Plans

Annual billing is 40% cheaper than paying monthly. Every paid plan includes the daily refresh.

Types of credits

  • Plan credits come with your subscription each billing cycle. Unused plan credits expire at the end of the cycle. If you upgrade to a higher tier, leftover credits carry over for one more cycle on top of the new plan’s credits.
  • Daily refresh credits top your balance back up to 150 once a day and don’t roll over.
  • Add-on credits can be bought on top of an active subscription. They never expire and are non-refundable.

Changing plans

  • Upgrades take effect immediately: you’re charged the new price, a new billing cycle starts, and you get the new plan’s credits right away.
  • Downgrades and cancellations take effect at the end of the current billing cycle.

Using credits efficiently

How many credits a task uses depends on its complexity, how much context and data are involved, and which tools and connections are active. Breaking a large task into clear, specific instructions and removing connections you don’t need both help.

Credit Rescue

If a result wasn’t what you needed, you can ask for credits back on a recent task with Credit Rescue. The number of rescues per month depends on your plan.

Choosing a model

The model picker under the message box trades off speed, quality, and cost: You can also set a model per routine.

Checking your usage

  • Settings → Usage shows your balance and how credits were spent.
  • The Project Info panel on the right of each project shows what that project used.

Refunds

If you’re unhappy with SureThing, you can request a refund within 28 days of a payment. Downgrade your account to the Free plan first, then contact support@surething.io.