SureThing
Try for Free

Never Miss a Google Maps Review Again.
For the restaurant, shop, or clinic that lives by its Google Maps rating.

Run a café, salon, clinic, or corner shop? Customers judge you by your Google Maps reviews before they ever walk in. Tell the agent your business — no account to connect — and it watches your reviews, pinging you in Slack or email the moment one matters, with a reply ready to paste.

3250 free creditsNo credit card requiredSOC2 compliant
# reviews-alerts
2 min ago · Maple St.
NEW REVIEW · NEEDS REPLY

A 2-star landed. Reply's ready.

Dana M.

“Waited 25 minutes for a table I'd booked ahead. Food was good but the wait soured the night.”

SUGGESTED REPLY

Hi Dana — booking ahead should mean a table waiting, and 25 minutes isn't the welcome we want. We've tightened our reservation flow. Come back and let us make it right?

paste it into Google →Copy reply
How it works

Tell it your business. Set what matters. Get pinged when it appears.

  1. Step 01

    Tell the agent your business

    No account to connect — just name your business and location. The agent finds your Google Maps listing and learns your tone from past reviews.

  2. Step 02

    Set what counts as worth knowing

    Pick which reviews matter — every one, or only 3 stars and below, or any mention of a refund, wait, or staff name. Choose Slack, email, or both.

  3. Step 03

    Get pinged with a reply ready to paste

    When a new review matches, you get pinged — with a suggested reply in your voice, ready to paste into Google. Plus a weekly trend digest.

Monitoring on autopilot, alerts when it counts

Protect the reputation that brings customers through the door.

Most customers check your reviews before they walk in — and one unanswered 1-star sends them down the street. The agent watches around the clock and pings you the moment a review matches your rules, so you respond fast and keep your rating and foot traffic intact.

  • Scheduled monitoring — checks as often as every 30 minutes, fully hands-off
  • Severity routing — escalate 1–2 stars, batch the 5-star praise
  • Keyword triggers — flag mentions of refunds, wait times, or staff by name
  • Multi-location — one feed across every storefront you run
A Slack feed from the Google Maps Review Monitor: a NEW NEGATIVE REVIEW card for Sunset Roasters Cafe showing a 1-star review from Jamie L. about a long wait, a suggested draft response, and Reply on Google / Edit draft buttons — followed by a confirmation card showing automated monitoring is active (checks every 30 minutes, alerts on 2 stars and below, delivered to #reviews-alerts).
A reply ready before you open Google

Every alert comes with a suggested reply you can paste.

A blank reply box kills response rates. The agent reads each review and writes a specific, on-brand response — apologetic or warm as it fits. Copy it, tweak if you like, and paste into Google. You decide what gets posted.

  • On-brand tone, matched to how your business sounds
  • Context-aware — addresses the actual issue, never generic boilerplate
  • Copy-paste ready — drop it straight into Google's reply box
  • Regenerate or adjust the tone any time you want
A review card with the original complaint above an AI-suggested reply that apologizes, addresses the specific issue, and invites the customer back — with Copy and Regenerate buttons.
Trends, themes, and the bigger picture

See what your reviews are really telling you.

The agent rolls your reviews into a weekly digest — rating trend, volume, and the themes customers keep raising — so you stop reacting one-by-one and fix what's actually driving them.

  • Weekly digest — rating trend and review volume at a glance
  • Theme detection — recurring praise and complaints surfaced automatically
  • Per-location breakdown — spot which storefront needs attention
  • Still-unanswered list — never let a review slip through the cracks
A weekly review digest posted to Slack: a headline average rating with week-over-week change, review volume, and a short list of recurring themes pulled from the week's reviews.
FAQ

Questions before you hire it.

No — there's nothing to authorize. Just tell the agent your business name and location, and it monitors your Google Maps listing's public reviews on a schedule. It never touches your Google login.

What our customers say

“My SureThing negotiated back two refunds — $129 Typeform & $29 Ahrefs — completely on its own. Vendor offered a discount. Agent declined. Asked for the full refund. Cited zero usage. We never built a “refund feature.” It just… figured out.”

Celine Yu
@celineycn
in

“This is one of the most interesting AI agent products I’ve tested recently. Most AI tools forget everything after each chat. SureThing doesn’t. It builds a persistent memory layer that learns how you write, your priorities, your workflows.”

kukuh
@kwkuh
in

“OpenClaw is Linux. I use it in Development. But for my personal needs, I use a Mac. SureThing is that Mac.”

JeffersonNunn.eth
@mindragon
in

Start free today.
Scale when you're ready.

Every agent. Every integration. 150 free credits daily — no credit card, no sales call. When you need more power, plans start at just $30/mo.

Get started for freeSee all plans
1,000+ app integrations
One shared brain across all agents
150 free credits every day
5-minute setup, runs 24/7
SOC 2 compliant

Stop refreshing your reviews by hand.

Whether you run a restaurant, a shop, or a clinic, just tell the agent your business — and the next review that matters shows up in Slack, with a reply ready to paste.